We use a service called ‘Printful’. We chose these suppliers because of their passion for fashion sustainability. As ‘on-demand’ suppliers, they only produce items once we get an order, avoiding textile waste from overproduction. There are no minimum requirements. Their printing partner’s high-quality printing tech creates almost no wastewaters and uses less energy than standard industry printers. The inks they use for printing are Oeko-Tex™ certified, vegan, water-based, and free of harmful chemicals.

All apparel products are packed in post-consumer recycled (PCR) plastic mailers. The amount of PCR in the packaging will differ depending on where your order gets printed, but it’s at least 50% for the outside (white or grey) poly mailer bags and at least 30% for the inside (clear) bags used in multi-item shipments. PCR packaging is made from everyday items, like used plastic bags and bottles. This material protects your order just as well as regular plastic bags, however, choosing PCR over first-use plastics reduces the environmental impact plastic has on our planet.

They also support a 3 prong business model of profit, planet, and people…aligning their company values with the 10 United Nations Global Compact principles. In short, Printful’s values aim to improve production sustainability, support employees and communities, help combat climate change, and encourage ethical working standards. They’ve partnered with ethical trade organization Sedex to ensure transparency and help us monitor our supplier compliance.

Because items are made ‘on-demand’ when you order, typical estimated processing time and shipping can range from 4-14 business days.

Shipping rates are based on the product type and amount of items. Items from different categories such as mugs, hats, & bags will ship separately from shirts and sweatshirts. Therefore, additional shipping might be required. Our product prices do not include a shipping cost. Our prices cover the cost of the product/s and small proceeds for supporting social ventures.

Yes, you can change or cancel an order unless it has the status of Being Fulfilled. Please email products@prosintl.org to make a change or to cancel your order.

Currently, we are only selling and shipping product in the United States.

Most of the price pays for the cost of the product. The small proceeds from each sale go to support our own expenses to help resource-deprived communities and spread the word of the social ventures we align with. For Swag designed to a specific project, proceeds also go to that project specifically.

Are purchased items considered tax-deductible contributions?

Yes! We love ideas about products and designs that you’d want to buy to support social causes. Email us at products@prosintl.org to share your ideas.

Each product you see in our shop is ‘made on-demand’ — once you place an order, it will be produced specifically for you. This allows us to avoid overproduction and textile waste, and we’re continuously working toward greener production.

Because they are produced ‘on-demand.’ We do not accept returns for a product without any defect or due to a wrong size being ordered. You would need to place a new order.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

For questions on returns or to make a claim of misprinted/damaged/defective items, please reach us at products@prosintl.org